Tigo Energy has a new set of customizable features Tigo Energy Intelligence (EI) platform. With a newly redesigned, upgraded and layered approach to delivering the right solar monitoring and insights, even small and medium-sized installation companies can sustainably manage their growing solar customer portfolio.
The Tigo EI Platform now offers upgrade options that deliver even more of the right information at the right time to installers, asset managers and even the individual system owner through a user-friendly interface. Particularly for rapidly scaling installers, EPCs and O&M providers, the new EI Professional package provides a centralized view of critical health and performance data from all systems under management. In addition to a scalable monitoring experience and a simple, fixed-price model, the EI Professional package includes:
- One-click enrollment for subscription access with unlimited seating across the company for all managed systems,
- a portfolio-wide dashboard with a prioritized view of critical data such as health status, production, performance, equipment status, location data and commissioning time tracking, and
- time-saving features including advanced tagging, grouping and site filtering for improved management, maintenance, optimization and trend analysis.
Solar installers use the Tigo EI Platform to better understand installation status, reduce O&M costs, and monitor energy generation and system performance. The standard system-by-system monitoring view, now called EI Basic, remains free and includes module-level resolution and visibility into third-party hardware. More advanced monitoring and analysis tools, historical data and minute-level monitoring resolution are available via a simple, in-platform upgrade to EI Premium, among others.
“As we saw the number, size and complexity of the residential and commercial systems we deployed increase, we learned that the only way to scale was to have a comprehensive way to monitor, diagnose and optimize those systems,” says Garrett Brandt, owner at Radius Energie. “When you consider the cost of even one truck roll or the opportunity cost of a week’s delay in receiving an invoice after commissioning, a paid subscription to avoid both makes immediate sense. The features now available through the Tigo EI Platform not only add value in terms of savings, but represent new opportunities for us on the installer side.”
Installer training materials for the EI platform are now available in the Tigo Academy. Tigo Academy provides new and existing customers and installers with an efficient way to learn Tigo software through hands-on demonstrations and tutorials on how to use Tigo software for optimal system performance and customer satisfaction.
“To remain competitive, installers must become more agile while offering more post-installation services. That’s why Tigo has developed increasingly sophisticated options in the EI platform that deliver the right management tools to the variety of customers we serve,” said Archie Roboostoff, vice president of software, at Tigo Energy. “Software is playing an increasingly important role in ensuring solar deployments reach peak performance, while continually analyzing trends to see where improvements can be made. The EI platform is designed to identify system issues before production is affected. System owners expect quality and reliability, and the EI Platform helps deliver both.”
News item from Tigo Energy
