The new QR codes on packaging replace printed paper installation instructions.
Early this month, Tigo announced that new TS4 Flex MLPE product shipments will replace printed installation manuals with digital documentation accessible via QR codes prominently displayed on each product box.
Tigo says digital documentation not only helps eliminate the risk of installers using outdated paper instructions, but also reduces environmental impact. Each QR code on the box is linked to a current set of digital manuals, visual guides and short video clips explaining installation and wiring, simplifying access to support materials in the workplace.
“I know not everyone is a big fan of reading manuals or instructions, but this QR code method makes it quick and easy to get exactly the right information, exactly when you need it,” said Nathan Mann, owner of Mann Solar. “In addition to now having access to specific device information, we now no longer have to worry about paper being lost, destroyed or blown away by the wind, which is not uncommon on a solar construction site. I imagine the digital documentation will also be a boon to installers who are just starting to work with Tigo products but have yet to go through the Green Glove program.”
The localized, multilingual format helps remove language barriers in the more than 127 countries Tigo serves, ensuring installers have consistent access to the most up-to-date content. The new system links directly to Tigo Academywhich offers additional training modules and certification courses for installers who want to deepen their technical knowledge. The transition to digital also streamlines the company’s global operations by eliminating complex multilingual inserts and printed materials.
News item from Tigo Energy
